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Cloud 9

How IT Should Be

Cloud 9 – Workspace as a Service

Cloud9 is our Workspace as a Service solution that acts identically to the desktop you use today. The difference? Your workspace stays in the cloud. Simply access it from any connected device to work with your files and applications… from the road, at home or when meeting with a client.

Cloud9 Overview

Quick & Easy Access from Anywhere
• Access your desktop, files and applications from all your devices. Our responsive solution connects you very quickly to your workspace
• Consistent user experience across your PC, laptop, tablet and smartphone

Simplifies IT Management
• Includes all OS, desktop and application support and updates
• Includes all IT infrastructure, storage and data backup
• Supports Bring Your Own Device
• Allows for easy management of your IT network — end users, servers and applications — via Cloud9 Manager, our single-pane-of-glass provisioning tool

Enhances Data Security & Business Continuity
• Your applications, files and desktops reside in our secure cloud environment: Our data centers are SSAE-16 Type II, TIA 942 Class 4, PCI DSS, HIPAA and Sarbanes-Oxley certified
• Supports company disaster recovery plans by keeping all data secure and readily available


Cloud 9 | Workspace as a Service

Operating System

Windows 8 Experience (Windows Server 2012 R2)

Delivery Technology

Microsoft RDS


HTML5 Web Portal or Pre-Configured RDS Client

Included Browsers, Applications, 
Plug-ins and Utilities


  • Chrome
  • Internet Explorer
  • Firefox


  • Evernote
  • Power Pivot
  • Skype Chat


  • Silverlight
  • Java
  • Adobe Flash Player


  • Adobe Reader
  • Calculator
  • Notepad
  • Paint
  • PDF Architect
  • PDF Printer
  • Snipping Tool
  • Task Manager
  • Windows Explorer
  • Windows Media Player
  • WordPad
  • 7-Zip


60 GB Cumulative Data, Scalable as Needed


Microsoft Shadow Copy Enabled
7 Daily, 5 Weekly Snapshots Retained with Custom 
Configurations Available

Internet Use

Unlimited Upload & Download (150 Kb recommended per user)

Data Centers

Google Compute Engine, Tier IV Gold & Artisan Infrastructure



Web Content Filtering

Yes, Standard for All Users

Local Printer/USB Redirection

Yes | includes Thin Print

Microsoft Office 365

Supports Cloud Ready Versions

Microsoft Office Standard, Pro, Visio and Project

Subscription Only

Adobe Acrobat Standard/Professional

Subscription or Bring Your Own License

QuickBooks Pro/Premier/Acct

Bring Your Own License

Line of Business Applications

Bring Your Own License, 2100+ certified, supported


Available, Powered by Remote Scan

Personal Storage (H: Drive – Private)

Scalable Storage, per GB

Company Storage (I: Drive – Shared)

Scalable Storage, per GB

Enterprise-Class File Synchronization